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Frequently Asked Questions

  1. What time is check-in and check-out?
    Check-in is 2pm and check-out is up to 10am.
  2. Is parking available?
    Yes there is one parking spot per room.
  3. Is Wi-Fi available?
    Yes, please ask us on arrival for the code.
  4. Do you offer continental breakfast?
    Yes we do offer a continental breakfasts.
  5. Do you have pet-friendly rooms?
    Please call us directly or fill in our booking enquiry form. Not all rooms are pet friendly.
  6. Can I request a ground-floor room or assistance with stairs?
    Please call us directly or fill in our booking enquiry form and we will do our best to accommodate you.
  7. Are shower chairs or bathroom support aids available?
    Please advise when you book or make an enquiry and we will do our best to help you.
  8. Do you have portacots or rollaway beds?
    We do , but please advise before booking to make sure we have them available as they are extremely popular.
  9. Can you help us book local tours?
    We can help you book local tours or you can book with us then use our tours page to book online.
  10. Do motel guests receive dining discounts?
    Yes. Hervey Bay Motel guests can receive 15% off meals at the RSL dining experience, Salt Café and The Clubhouse by presenting their room key. Terms and conditions apply.